No, but you may enjoy dining in-person at any of the restaurants or cafes in the Hotel or order food to-go. DoorDash is also available to deliver directly to the building. 

*Make sure you put in the correct address and note that they should NOT deliver to the HOTEL.

No, but you may use the private Constellation hot tubs at your convenience; between 7am-10pm daily. Additionally, if you book a service at the Highlands Spa, you will have access to the spa pool at the Hotel.

For group lessons, they typically require you to meet in Northstar Village, down the gondola. For private lessons, they can meet you just outside the building on the slopes. 

*PLEASE NOTE: The Highlands Gondola is typically closed on Wednesdays for maintenance. If you need to meet in the village on Wednesdays, please plan ahead to drive or we may arrange transportation for you in advance through a private car service. 

No, but you may ride the Highlands Gondola to/from the village during operating hours. 

Unfortunately, no. Our capacity for parking is extremely limited and we are not able to accommodate day visitors. If your friends park at Northstar Village and ride the Highlands Gondola up, they can meet you at the Constellation building.

Please use the provided phone in your unit to call the Valet extension and let them know your unit number and vehicle type. Please allow a minimum of 15 minutes before you need your vehicle. 

You have two options:

1.) You may stop by the Hotel entrance and let the Valet know you are checking in for Constellation. They will either direct you to the Constellation building and meet you here to park your vehicle and take your luggage, or they will take your vehicle at the Hotel and accompany both you and your luggage to the Constellation building.

2.) If we are informed in advance, we will ensure the outdoor parking lot is open for you. You may park your vehicle there, enter through the lobby and access your unit. In this case, Valet would assist with your luggage in the morning. 

No, we are not able to provide bell carts for after-hours arrivals, but if you utilize option #1 above, the Hotel Valet will assist with your luggage after-hours.

1.) DoorDash from Raley’s ONE Market or Safeway

2.) Order pickup from Raley’s ONE Market and our Concierge will pick up the order for you (pending availability, call first).

Yes! Our Concierge would be more than happy to assist with requests like this, to make your stay memorable. Please call a minimum of 7 days in advance for special requests like this.

We are staying during a holiday and want it to feel like home. Do you offer holiday decor services?

There is plenty for you to enjoy! In the Constellation building, you may choose to use the fitness center and/or the private hot tubs. At the Hotel, you may enjoy the cozy ‘Living Room’, any of the restaurants as well as the spa facilities and outdoor fire pits (spa appointments are required in advance). In Northstar Village, you may choose to do some shopping, get a coffee, enjoy some ice skating or even catch a movie at the theater. Finally, downtown Truckee is a 15-20 minute drive with a variety of wonderful shops, eateries, galleries and more.

Northstar Resort transitions from a bustling ski resort to  an adventurous mountain bike park in the summer. You may buy passes and enjoy the same proximity to the park which guests enjoy in the winter. 

Carrying chains in general is always recommended for your safety. If you are not driving a vehicle with BOTH 4WD/AWD and snow tires, you should absolutely carry chains with you, which fit your vehicle, and know how to install them. It’s recommended to purchase them in advance as local supplies sell out quickly during storms. Please note, due to liability reasons we cannot install chains for guests.

No, but you may use the private Constellation hot tubs at your convenience; between 7am-10pm daily. Additionally, if you book a service at the Highlands Spa, you will have access to the spa pool at the Hotel.